WimbaAPP for Veterinary Clinics: How to Start Offering Custom Orthotics

WimbaAPP for veterinary clinics provides a guided route from professional account registration to product-specific patient data, ordering, order-status tracking, and shipment information. A practice can begin with eligible WIMBA GO cases without investing in WimbaSCAN equipment, then add the WIMBA PRO pathway later if its caseload and clinical goals justify Provider PRO onboarding.

The app does not turn device selection into an automatic process and does not replace assessment, prescription, fitting, owner education, or follow-up. This guide explains what WimbaAPP for veterinary clinics actually does, how GO and PRO requirements differ, where a WIMBA Case Consult fits, and what a practice should have ready before launching a custom dog orthotics service.

What Is WimbaAPP for Veterinary Clinics?

WimbaAPP for veterinary clinics is WIMBA’s professional ordering application for custom veterinary orthoses. It is available for iOS and Android and requires a professional account. The current workflow allows a clinic to create and verify its account, enter company and delivery details, select an available device, submit the requested case materials, place an order, and keep order information organised in one place.¹

The current App Store release also lists direct clinic registration, billing and shipping details, purchase-order numbers, step-by-step order tracking, and shipment tracking.² Features may change as the app is updated, so the current in-app sequence remains the source of truth when a team collects patient data or places an order.

WimbaAPP for Veterinary Clinics: What the App Does

A reliable digital orthotic workflow separates ordering support from clinical responsibility. WIMBA uses the submitted data to design and manufacture the selected device. The treating practice retains responsibility for the patient assessment and for deciding whether the device fits the diagnosis, treatment plan, and intended function.

WimbaAPP and WIMBA support	Treating clinic responsibility
Professional account and order management	Veterinary diagnosis and patient selection
Product-specific data-entry prompts	Accurate history, examination findings, imaging, and intended mechanical goal
Upload of photos, measurements, scans, and requested media	Correct acquisition, labelling, laterality, and quality review before submission
Digital design and manufacturing after an accepted order	Prescription, first fitting, device configuration, and functional assessment
Order-progress and shipment information	Owner education, wear instructions, skin checks, follow-up, and escalation of concerns

WimbaAPP for veterinary clinics removes casting and production from the clinic’s workload, but it does not remove clinical decision-making. A practice should treat every submission as part of the medical record and document why the selected device and configuration are appropriate.

For a closer look at how this digital workflow compares with traditional plaster and fiberglass casting, see our guide: 3D Printed Dog Orthotics vs Traditional Cast-Based Devices.

WimbaAPP for Veterinary Clinics: GO Is Not One Universal Checklist

The draft phrase “two photos and manual measurements” is accurate for current Carpus GO and Tarsus GO limb workflows, but it should not be applied to every GO product. Veterinary orthotics ordering must follow the prompts and measurement card for the exact product selected in the current app.

Current GO pathway	Data acquisition	Important distinction
Carpus Orthosis GO	Two clear limb photographs and the current product-specific manual measurements entered through WimbaAPP3	No WimbaSCAN; intended for selected mild or less complex carpal cases within current indications
Tarsus Orthosis GO	Two clear limb photographs and the current product-specific manual measurements entered through WimbaAPP4	No WimbaSCAN; do not assume that the carpal and tarsal measurement sets are identical
Cervical Collar GO	Three soft-tape patient measurements entered through WimbaAPP5	The app suggests one of five predefined adjustable sizes; this is a sizing pathway, not a custom limb scan

A clinic can use WimbaAPP for veterinary clinics to begin with eligible GO cases without buying PRO scanning equipment. That makes GO the lowest-setup entry point for a custom dog orthotics service, but the team still needs the correct manual measuring tools, clear photography, patient handling, fitting knowledge, and follow-up capacity.

WimbaAPP for Veterinary Clinics: The PRO Pathway

WIMBA PRO is the scan-based route for selected more complex carpal, tarsal, and stifle cases. Access requires the applicable WIMBA Provider onboarding, PRO scanning equipment, and staff who can collect a reproducible WimbaSCAN. The team also submits the requested manual measurements, clinical information, and any supporting media required for the chosen device.⁶¹⁰

In this pathway, WimbaAPP for veterinary clinics is the submission and order-management environment. WimbaSCAN is the data-capture method. WimbaBOX is the physical equipment used to perform that method. These terms describe connected parts of one PRO workflow, not alternative ways to order.

A smartphone alone does not replace WimbaBOX for PRO. Equally, buying WimbaBOX does not complete WIMBA Provider onboarding. The clinic needs access approval, staff training, a suitable scanning space, and a process for checking lighting, patient movement, limb coverage, video completeness, and the accompanying manual data before submission.

WimbaAPP for Veterinary Clinics: Why Scan Technique Matters

WIMBA’s published internal WimbaSCAN case study describes 69 scanned dogs, including 53 carpal and 16 tarsal cases. It is a workflow report rather than an independent clinical outcome trial, but it provides useful information about scan acquisition and the need for quality control.

The three recollections in the internal report involved poor lighting or insufficient scan and measurement data.⁸ A clinic should therefore plan a review step before pressing submit. A rushed scan that must be repeated is not faster than a carefully prepared one.

WimbaAPP for Veterinary Clinics and WIMBA Case Consults

A WIMBA Case Consult is a clinical-support step for veterinary professionals, not a confirmed order. The submitting team provides relevant history, examination findings, diagnosis, imaging or movement media, previous treatment, skin or behavioural concerns, and the intended functional goal. WIMBA’s Clinical Support Team reviews suitability and can suggest the most appropriate WIMBA pathway or flag concerns.⁹

For a practice using WimbaAPP for veterinary clinics for the first time, consultation is particularly useful when the condition is outside a familiar pattern, more than one joint is involved, instability occurs in several planes, surgery may still be indicated, or the team is unsure whether GO or PRO can meet the mechanical objective.

WimbaAPP for Veterinary Clinics: Build the Ordering Workflow

For consistent veterinary orthotics ordering, a repeatable digital orthotic workflow prevents the app from becoming a collection of isolated orders that different staff members handle differently. The following sequence can be adapted to the practice’s medical-record, appointment, and quality-assurance systems.

Within WimbaAPP for veterinary clinics, the order is one part of this pathway. The clinic’s surrounding protocol is what turns veterinary orthotics ordering into a clinically governed service.

WimbaAPP for Veterinary Clinics: GO-First or PRO-Ready?

A practice does not need to launch every device pathway at once. WimbaAPP for veterinary clinics supports a staged approach, provided the clinic communicates accurately about which cases it can currently measure, order, fit, and monitor.

Launch model	GO-first clinic	PRO-ready clinic
Initial scope	Eligible Carpus GO, Tarsus GO, and appropriately selected Cervical Collar GO cases	GO pathways plus selected complex carpal, tarsal, and stifle PRO cases
Technical setup	Professional WimbaAPP account, product-specific measuring tools, photography setup, and fitting workflow	All GO requirements plus WIMBA Provider onboarding, WimbaBOX, WimbaSCAN space, and trained scanning staff
Best reason to choose it	Build a safe service with lower setup requirements and a defined initial caseload	Serve a broader and more complex caseload with scan-based custom design
Common mistake	Accepting cases outside GO indications because the workflow is convenient	Underestimating scanning quality control, appointment time, fitting, and rechecks
Expansion trigger	Consistent referral demand, confident GO fittings, and recurring cases that require PRO control	Ongoing audit of outcomes, complications, staff competency, and service capacity

The GO-first route is often the most practical way to test demand for a custom dog orthotics service. PRO should be added because the clinic has the caseload, training capacity, fitting skill, and follow-up system to use it responsibly, not because WimbaBOX has become available.

WimbaAPP for Veterinary Clinics Does Not End at Delivery

The finished orthosis is delivered to the practice for professional fitting. The team should verify the patient and side, inspect the device, review orientation and configuration, assess contact and suspension, observe controlled movement, compare the skin before and after the first wearing period, and document the baseline. Product-specific manuals and the treating clinician’s plan determine how use is introduced.

Planned follow-up is essential. In a prospective study of 43 dogs using custom orthoses or prostheses, 39 experienced at least one complication; skin problems, mechanical issues, and device non-acceptance were important categories.¹¹ The study included different devices and diagnoses, so it is not a WIMBA-specific complication rate, but it demonstrates why every dog orthotic fitting clinic needs a structured recheck and escalation process.

WimbaAPP for veterinary clinics can make the order traceable, but only the practice can make the clinical follow-through reliable. That distinction should be included in staff training, owner information, service pricing, and marketing claims.

WimbaAPP for Veterinary Clinics: First-Order Readiness

Before marketing the practice as a dog orthotic fitting clinic, confirm that the following elements are in place:

• a verified professional account and named account administrator;
• a clinical lead responsible for case selection and prescriptions;
• current product indications, manuals, and measurement guidance;
• the correct manual measuring and photography equipment for the selected GO pathway;
• completed WIMBA Provider onboarding and WimbaBOX before accepting PRO scans;
• a documented internal quality check before submission;
• a first-fitting appointment template and controlled gait-assessment area;
• owner instructions covering wear, removal, cleaning, skin checks, and warning signs;
• a recheck pathway for fit, skin, gait, comfort, and device condition;
• a pricing model that includes professional time before and after the order.

Once these elements are ready, WimbaAPP for veterinary clinics becomes the central ordering tool within a complete digital orthotic workflow, rather than the workflow by itself.

WimbaAPP for Veterinary Clinics: Frequently Asked Questions

Professional and medical disclaimer: This article describes the current WIMBA ordering framework for general professional education. It is not a substitute for the latest product indications, measurement guidance, user manuals, clinical assessment, diagnosis, prescription, or patient-specific treatment planning. App features, product availability, and ordering requirements may change. Veterinary professionals should follow the current WimbaAPP prompts and WIMBA documentation for each case.